Self-Service Terminal for Active Marketing
The Self-Service Terminal for Active Marketing is an innovative terminal system that offers customers an interactive experience to discover products, retrieve product information, receive personalized recommendations, and even win surprise rewards. This terminal revolutionizes the way customers interact with brands by creating a seamless connection between physical and digital shopping experiences.
Active Marketing
- Recognition of customer cards
- Specific Product Information and Recommendations
- Promotion of limited-time promotions
- Operation of a digital discount and voucher system
- Display Option for Contests
- Ticket Applications
- Payment and ATM Function
Product Information on Demand: an Interactive Experience for Customers
At a self-service terminal, customers can easily access information on various products without relying on staff. It provides a wealth of details on the features, benefits, and applications of the products, enabling customers to make informed purchasing decisions. Furthermore, the terminal allows access to reviews, testimonials, and even comparisons with similar products to help customers find the most suitable option for them.
This leads to a more efficient and better user experience and ultimately to a reduction in labor costs, as a well-designed self-service terminal limits the demand for human assistance.
Applications
- Visitors can self-check in
- Provide information on security protocols
- Transaction and Payment Terminal
- Registration for Hospital Patients
- Reservation and Payment for Services
Benefits
- Clear Instructions and Guidance for Customers
- Regularly Updated Offers
- Integration of Cross-Selling and Upselling
- Response to Feedback and Improvement of User Experience
Self-Service Terminal for Active Marketing, Product Information, Recommendations, and Surprise Rewards
You can configure your personal Self-Service Kiosk according to your needs. With individual branding or colored paint, the system can be easily adapted to your company’s corporate design.
Equipped with, depending on application needs: scanner, RFID, receipt/ticket printer, card dispenser, camera, microphone, speaker, keyboard….
Self-service terminals are a valuable addition for any business that wants to improve its customer service and automate the sales process.
Application Solutions for Self-Service Terminals
Order and Payment Systems
Customers can directly select, order, and pay for products or services, e.g., in restaurants, cafés, fast-food chains, or cinemas.
Check-in and Check-out
Used in hotels, airports, and other accommodations to enable guests to check in and out quickly.
Ticket Sales and Collection
In public transport, at events, in cinemas, and other facilities, to sell, issue, or verify tickets.
Information Terminals
In museums, libraries, shopping centers, and other public places, visitors are provided with information about locations, events, products, or services.
Banking and Financial Services
Conduct banking transactions: deposits, transfers, check account balances, withdraw cash.
Healthcare
In hospitals, doctor’s offices, or pharmacies for patient registration, appointment scheduling, medication dispensing, or for health information
Self-Checkout
In supermarkets and retail stores, self-service terminals allow customers to scan, pay for, and complete their purchases themselves.
Digital Signage and Advertising
Self-service terminals can also be used for digital advertising, interactive product presentations, or information about companies and products.
